Update News: Dispatch Center Mode

One of the biggest updates this year. With this update, we’re finally bringing you our dispatch center mode, which we’ve been working on, testing, and trying out a wide range of technologies for over a year. Dispatch center mode is free for all players, even without PRO.

Important: All players who currently have an active PRO status were credited with 200 coins at release to test voice mode. This is compensation, since the game mode was originally planned for PRO users only, but is now available to everyone.

Dispatch Center Mode

Dispatch center mode was meant to be part of RescueOperator from the very beginning. We wanted to be able to answer emergency calls and dispatch our units as interactively and immersively as possible.

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We came up with two models for the emergency call system. There’s a text mode. You speak (or type) and get personalized answers to your questions. This gives you the feeling of being on a call, and it’s completely free. The voice mode, also known as phone mode: Here, you have a live phone conversation and get spoken answers to your questions, as if the caller were actually on the phone.

The problem with phone mode is the cost. AI language models are quite expensive to use. That's why we've built our own system over the past few months to reduce the cost from an initial 12 cents per minute to just 2 cents per minute. Nevertheless, an hour of phone calls costs about one euro.

Over the next few months, we'll continue working to reduce the costs.

Other Improvements

• New “Comic Style” map layer

• The map now shows elevation changes such as mountains and hills

• Fires are now shown on the map with flames and smoke

• Interactive tutorial mode for all game modes

• Performance improvements when there are many vehicles on the map

• If you wish, you can now see the approximate arrival time of vehicles on the map

• Game names can now be edited after creation

• Games in Sandbox or Dispatch mode can now be created from templates or existing games, so you don't have to start from scratch

Enjoy this update

Your RescueOperator Team

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